HostGator is committed to making it easy to transfer your site to your new hosting account. We can transfer website files, databases, scripts, and one free domain registration transfer.
What qualifies me for a free transfer?
HostGator provides free transfers for new accounts within 30 days of sign-up, and to newly upgraded accounts. For upgraded accounts it must be an inter-server upgrade to qualify. Please note that downgraded accounts do not qualify for free transfers.
Depending on which type of account you sign up for, we offer differing numbers of free transfers. Please refer to the chart below to see what we include for new packages.
Full cPanel Transfers is the number of cPanel to cPanel transfers that are included.
Max. Manual Transfers is the maximum number of Manual Transfers that are included with your account.
Total Free Transfers is the total number websites that we will move for you.
Account Type
Total Free Transfers
Full cPanel Transfers
Max. Manual Transfers
1
12
1
Shared Account Transfers
(Hatchling, Baby, Business)
Please submit the online form to initiate your website content transfers.
We can move your content and databases for one website or cPanel over from another host.
30
302
30
Reseller Transfers
(Aluminum, Copper, Silver, Gold, Diamond)
Please submit the online form to initiate your website content transfers.
We can move the content and data for up to 30 websites/cPanels over from another host.
Unlimited1
Unlimited2
10 per VPS level
VPS Transfers
(Snappy 1000 - 8000 with a control panel)
Please submit the online form to initiate your website content transfers.
VPS accounts that have a control panel (either cPanel or Plesk) qualify for unlimited cPanel to cPanel transfers, or up to 10 Manual Transfers per VPS level. I.E. a Level 5 VPS qualifies for 50 manual transfers, while a Level 7 qualifies for 70 manual transfers.
(Snappy 500 or VPS without a control panel)
VPS accounts with no control panel are for advanced Linux customers who are comfortable with installing and configuring their own services. If you would like us to transfer their data to such a VPS (or a Dedicated server with no control panel), you would be responsible for making sure that their services are configured correctly and will need to inform us exactly where the data needs to be placed (we will not configure or restore anything, but only copy files or packages to the specified directory on the VPS/server). If you are not comfortable with installing and configuring their own services, we suggest upgrading to a Level 3 plan with cPanel. We will not be able to install and configure each service for you. If a Level 3 package is too expensive, then a Reseller or Shared account might work based upon your needs.
Unlimited1
Unlimited2
75
Dedicated Transfers
(Basic)
Please submit the online form to initiate your website content transfers.
We provide 75 free website transfers. The content transfers are free within the first 30 days; for any requests outside the first 30 days, we will reply back with a quoted price.
If the server is running cPanel and you are coming from another cPanel server, then we offer unlimited full cPanel account transfers.
Dedicated
(Standard, Elite, Pro)
Unlimited1
Unlimited2
100
Dedicated Transfers
(Standard, Elite, Pro)
Please submit the online form to initiate your website content transfers.
We provide 100 website transfers. The content transfers are free within the first 30 days; for any requests outside the first 30 days, we will reply back with a quoted price.
If the server is running cPanel and you are coming from another cPanel server, then we offer unlimited full cPanel account transfers.
1 While we can do unlimited cPanel to cPanel transfers for you, depending on your account, you will have a limited number of Manual Transfers.
2 Full cPanel transfers include all domains, Addon Domains, Subdomains, and cPanel settings. This will also include your emails and email accounts. Please note that this does require that your old host's cPanel backup generator to be active.
A few examples: An Aluminum Reseller account includes up to 30 free transfers. Out of this 30, you can have 20 cPanel to cPanel transfers and 10 Manual Transfers, or any combination of the two that totals 30 or less websites. Another example: A Pro Dedicated server includes unlimited cPanel to cPanel transfers, this means you can have 150 sites (or even more) moved. Also since there is an unlimited total number of transfers, you can utilize up to 100 Manual Transfers.
For more information please see our Transfers Support Article, contact our transfers department at transfers@hostgator.com, or call 866.96.GATOR